Meinkind is a very interesting company to us. They have a German brand name but they never tried to set up a P.O. box mailing address in Germany and try to sell themselves as a German brand. As you can see from their official website at www.meinkindbaby.com, Fujian Meinkind Baby Products are written all over the website. We love them for being honest and not trying to mislead consumers as we have the same believe.
According to Meinkind CEO, the German name came to him as their factory is mainly using German machines. And having their factory in Fujian, China means they have lower overhead cost and able to sell at competitive prices without sacrificing quality. All of Meinkind products are ECE certified as they're selling their products all over the world.
As the sole distributor in Malaysia, we Bebe Bueno Group has our own technical support team to cover warranty claims. Also, we stock some of the common parts so warranty claims are normally resolved in 2 weeks. However, due to the fact that we're a small company, we cannot stock every single part. So some of the very rare issues might require a month to resolve as we need to wait for parts shipment from Fujian, China.
As a side note, some of you might be tempted to buy Meinkind products from overseas sellers like Amazon or eBay. We have to be clear that we cover warranty for Meinkind products imported by Bebe Bueno Group Sdn Bhd only. As most of the Meinkind products you bought from overseas sellers are actually overseas versions even the products might carry the same name. That means we would not have the required spare parts to cover the international warranty.
So, support local economy and buy from local sellers. You can put food on the table for fellow Malaysians. And also enjoy faster turn around time if your Meinkind products need warranty claim.
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